I bought three of these, one each for my daughter and granddaughter as well as myself. I have not spoken to them about the razor, but given my experience, I would hesitate to ask. I put fresh batteries in it several times, and got only about two passes up my leg before it quit completely after each set of batteries. I only paid $9.99 each for them, so I suppose I shouldnt be surprised. That said, I have always been satisfied with my purchases on PulseTV.com..... until this one.