I knew it would be a good thing to have from the video/photos, but until I actually got it & put it on, I had NO IDEA how good it was !!! I have arthritis in my hands & shoulders, among other places, and I cannot STAND holding a tablet or a phone to play games with, so THIS is a life saver !!! it comes in a very small box, so it is all folded up, so you need to unfold it & fit it to your neck, but once you have it set up, it doesnt need to be changed !!! holds my tablet firmly & gives me the freedom of movement of my hands & shoulders that I didnt have without it !!!!!